Exchange or return.

We care to make shopping in the Woolkrafts online store was pleasant and easy, because trust should be mutual and shopping should bring joy.

If you decide that your Woolkrafts products aren’t right for you, exchange or return it within 30 days of delivery. The goods are exchanged for a similar, the same value or for another model with the recalculation of the difference in price, and in case of return — the cost of the goods is returned.

Terms for exchange or return of goods are simple: no traces of use and undamaged original packaging.

Products purchased at the Woolkrafts online store are accepted for exchange or return. For all other purchases, please contact the partner store where the item was purchased.

Need help? Send email to hello@woolkrafts.com or ask in the chat.

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